What should I record first?
Record hardness before and after treatment, resin volume if documented, regeneration settings and any incoming iron or other relevant findings. Poor softening can arise from settings or brine faults without the resin needing replacement.
What changes the recommendation?
A provider should explain the evidence for resin degradation or fouling, the proposed resin specification and the condition of the distributor and control valve. Compare a resin-only repair with the cost and warranty of a full replacement.
What should the service scope include?
Ask whether cleaning, removal, disposal, startup and treated-water testing are included. Preserve the final capacity and salt settings. Replacing resin without fixing an incompatible incoming-water condition may leave the original problem unresolved.
Use the correct Palm City source
Confirm the supplying account or household well. Martin County’s 2025 Drinking Water Quality Report, public system4431891, is public-system context and not an individual tap or private-well result. The County utility map helps identify the account. A separate irrigation well may feed landscaping rather than the household. Source reviewed October 3, 2026.
Read the Palm City source guide and local Learn article. Compare well treatment, softening, filtration and all service guides. Use the educational check if the starting point is unclear.