What should I record first?
A normal regeneration sends water to a drain for a limited cycle. Continuous flow, unusually frequent cycles or a valve that never returns to service needs investigation. Note the display, timing, recent power interruptions and whether the unit is producing treated water.
What changes the recommendation?
Possible service questions include programmed capacity, a stuck control position, a metering issue or an internal valve fault. A provider should connect the proposed repair to observed behavior rather than assuming every drain complaint means the same part has failed.
What should the service scope include?
Follow the manufacturer's safe isolation guidance and contact the provider if water is escaping or a drain is overflowing. Request confirmation that the full cycle finishes correctly, the drain stops as intended and hardness is controlled after repair.
Use the correct Palm City source
Confirm the supplying account or household well. Martin County’s 2025 Drinking Water Quality Report, public system4431891, is public-system context and not an individual tap or private-well result. The County utility map helps identify the account. A separate irrigation well may feed landscaping rather than the household. Source reviewed October 3, 2026.
Read the Palm City source guide and local Learn article. Compare well treatment, softening, filtration and all service guides. Use the educational check if the starting point is unclear.